Return Policy

Validity Date: April 20, 2025

4.1 Return Eligibility

You can return products within 30 days of delivery.
Items must be unused, in their original packaging, and in a resellable condition.

4.2 How to Start a Return

To start a return, just shoot us an email at help.omberu@gmail.com with your order number and the reason for your return.
We’ll send you a Return Merchandise Authorization (RMA) and detailed instructions on what to do next.

4.3 Return Shipping Costs

Return shipping costs are on you, unless the mistake was on our side.
For international returns, any customs fees or duties are not refundable.

4.4 Refunds

Once we receive and check your return, we’ll notify you by email and refund your original payment method within 5 business days.

4.5 Exchanges

We only replace items if they are defective or damaged.
Need an exchange? Reach out to us at help.omberu@gmail.com and we’ll sort it out.